What We Do
Managed Services
Transfer your day-to-day communication service and support to Altura and improve your operation’s efficiency at a predictable rate.
Professional Services
Altura can help you through your communication solution implementations, providing guidance and productivity improvements to meet your needs.
Support Services
With nationwide branch coverage and our 24×7 customer service portal, our support services are literally a click away from meeting your needs.
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LOCATIONSWHAT OUR CUSTOMERS THINK
Altura & Avaya’s Solution:
Healthcare Communication Challenges
In this 8-part video series, Mr. Peter Johnson, a leading Healthcare executive who previously served as Dartmouth-Hitchcock’s Medical Center CIO for 26 years, shares his critical observations on how his partnership with Altura and Avaya benefited his organization over the years.
Watch All VideosRecent blog posts
E911: Why You Need to be Compliant
In the past twenty years, the way 911 calls are routed has changed and evolved. For businesses, it is crucial... read more →
August 12, 2021
How AI Benefits Your Contact Center
When operating your contact center, you may undergo many options and strategies to find the right solution to serve your... read more →
June 29, 2021
7 Trends in Contact Centers – Revisited
The traditional call center has become obsolete. Organizations today need to reach their customers using the communications channels they want... read more →
June 14, 2021
Healthcare Technology – Where We Are and What’s to Come
The healthcare industry faced unprecedented struggles over the last year, which resulted in some pain points as well as breakthrough... read more →
May 26, 2021
What 2020 Has Taught Us: Avaya’s “Life and Work Beyond 2020” Survey Results
It is often said that one cannot move forward until they look back. As we all begin to emerge... read more →
May 6, 2021
8 Common Mistakes to Avoid When Implementing WFO
This piece is posted with permission from Waterfield Technologies By APRIL BOCK, Implementation Consultant, Waterfield Technologies Implementing a Workforce Optimization... read more →
April 26, 2021