Avaya OneCloud

Cloud-Powered Innovation

Organizations value the Cloud for constantly bringing fresh ways to source and consume technology. In that mix, you’ll find Avaya OneCloud—framework designed to support both your current and future business needs—with a subscription model that simplifies your communications purchase process. Now all Avaya communications software can be sourced, delivered, and consumed as a service.

Avaya OneCloud is not a specific solution to a specific problem; it is a framework that addresses current and evolving business communication and collaboration needs. Avaya views the cloud not as a destination but as a “tool chest” that facilitates the evolving requirements of the experience economy and provides an innovation platform to power customer experiences in the digital workplace. This highly versatile model brings unprecedented flexibility and other advantages to Avaya’s customers.

Avaya OneCloud is a multi-cloud application ecosystem that enables organizations to deliver experiences that matter. Unique hybrid delivery architecture protects investments, prevents disruption, and ensures multi-experience continuity across each phase of your personalized cloud journey—while enabling you to take advantage of everything the cloud has to offer. Powered by automation and layered innovation, it connects your business, your customers, and your employees with everything they need, at the speed they need it.

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    Your Cloud, Your Choice

    Public Cloud

    Forget expensive hardware investments and complicated infrastructure. With Avaya OneCloud public, you can access the cloud contact center and unified communications solutions you need for success—quickly and easily.

    Private Cloud

    With Avaya OneCloud, you can hit the ground running with unified communications and contact center solutions delivered on your own private cloud, giving you the control you want at the speed you need.

    Hybrid Cloud

    With Avaya OneCloud, you choose what’s right for you, when it’s right for you. So, you can continue to leverage existing investments while adding in new innovations in the cloud.

    Create Experiences That Matter with Avaya OneCloud

    Avaya OneCloud UCaaS

    Meet, collaborate and communicate easily with solution capabilities designed for today’s digital workplace—no boundaries, time limitations, or physical constraints.

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    Avaya OneCloud CCaaS

    Deliver memorable multi-experiences for customers and the employees that serve them across all touchpoints in the contact center.

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    Avaya OneCloud CPaaS

    Empower developers to communications-enable any workflow or app quickly and easily so that it’s tailored to meet your organization’s specific needs.

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    Avaya Edge Diamond Partner