Break and Fix Services

Altura provides essential support that keeps communication solutions functioning with high reliability while maximizing performance of systems. If an on-site repair ever becomes necessary, Altura will dispatch a skilled field engineer with the necessary parts to the customer’s location.

QUICK REPAIR FOR MINIMIZED COMMUNICATION DOWNTIME

Altura monitors and diagnoses its systems allowing for the technician to arrive on site with the correct parts in order to quickly repair the problem minimizing downtime.

NATIONWIDE AROUND THE CLOCK SHIPMENT REPAIRS

Altura maintains service depots in locations nationwide expediting direct-shipment of parts to resolve problems around the clock.

FUJITSU F9600 SUPPORT ANNOUNCEMENT

Effective immediately, Altura will no longer be providing software activation and upgrades on Fujitsu F9600 software, Furthermore, Altura will only be providing replacement parts and F9600-compatible phones on a “Best Effort Basis” depending on availability. For more information about this announcement, and previous announcements regarding the Fujitsu F9600, please review the announcement document.