This article was originally posted on Spok Inc. You can view the original article here. About a month ago I read an article that made me shake my head. The... read more →
You’ve realized that your current phone system is no longer working for your growing business. So you do what any savvy business person does – you research your options. And... read more →
Network assessments are complete analyses of a company’s network, both from a technical standpoint and for documenting a network. Network assessments are the backbone of a system deployment or upgrade.... read more →
Traditional contact center software – expensive, tied to specific hardware, requires on-site agents. That doesn’t exactly scream flexibility or ease-of-use. Apparently, neither Avaya nor Google thought so either. As Chromebooks... read more →
In 2007, PricewaterhouseCoopers made a projection about the future – large corporations will have gone green; technology will pervade every single business and leisure activity; lines between on-site and off-site... read more →
Tools for business collaboration have made knowledge transfer and communication the driving forces behind the midsize and small businesses of today. Operators of mid-market businesses need both internal and external... read more →