By Barnard Crespi , Datatel Communications, Inc. Our tech-savvy, consumer-based culture relies heavily on flexible, simple, accessible payment options when making purchases and obtaining services. One of these solutions... read more →
By Laura Bassett | (printed with permission from Avaya) Consider this! 40% of executives recently polled by Avaya rate their company’s customer experience as “poor” or “average,” and 93% say they’ll be... read more →
By Barnard Crespi , Datatel Communications, Inc. Today’s consumers expect to be able to buy and receive services when it is convenient for them. Consumers want to do business on... read more →
Hindsight is 20/20… This is a true story from leading technologist. “I bought a used pick-up truck that came with one key. I thought about going to my local hardware... read more →
By Barnard Crespi, Datatel Communications, Inc. If your organization is accepting credit cards over the phone as a form of payment for services, you MUST be PCI Compliant. The way... read more →
Part of Altura Edge Managed Services The need for patching security vulnerabilities is inevitable. No matter the size of an organization, if you have a network and information system these... read more →