Who says doctors don't make house calls in 2016? After being discharged from my local hospital in mid-June I went home with a slight pain in my left forearm where an IV had been inserted while in the hospital. Four days later on a Friday evening, while home resting the... read more →
Aug
31
Jan
17
This article was originally posted on Spok Inc. You can view the original article here. About a month ago I read an article that made me shake my head. The article, “Medical Residents Embrace Texting, Putting Patient Info at Risk” summarized the findings of a recent survey conducted at two... read more →
Jan
13
You’ve realized that your current phone system is no longer working for your growing business. So you do what any savvy business person does – you research your options. And you quickly comprehend that what you need is a phone system that will minimize disruptions to your business and integrate... read more →
Nov
10
Network assessments are complete analyses of a company’s network, both from a technical standpoint and for documenting a network. Network assessments are the backbone of a system deployment or upgrade. Not everyone may agree with that statement, but it depends on your definition of a network assessment. For the sake... read more →
Nov
03
Traditional contact center software – expensive, tied to specific hardware, requires on-site agents. That doesn’t exactly scream flexibility or ease-of-use. Apparently, neither Avaya nor Google thought so either. As Chromebooks have become more popular, their advantages (and limitations) have become more important. A major advantage to the Chromebook is that... read more →
Oct
13
In 2007, PricewaterhouseCoopers made a projection about the future – large corporations will have gone green; technology will pervade every single business and leisure activity; lines between on-site and off-site employees will be blurred to the point of non-existent. Now eight years out from the initial report and five years... read more →