GRAND RAPIDS, MI, July 09, 2019 -- Altura Communication Solutions is proud to present Mark Fletcher as their guest speaker at the Michigan E911 Enterprise Security Summit in the Grand Rapids area on Wednesday, August 7th at Fifth Third Ballpark at 4500 West River Drive in Comstock, MI, from 8:30am-10:30am in... read more →
Jul
09
Apr
18
Kari’s Law will require any businesses entity with multi-line telephone systems to allow direct dial to 911, without any prefix. In part three of our series, Kevin Kito, CEO of 911 Secure discusses how 911 Secure brought the SENTRY solution to the market. Making Next Generation 911 A Reality By Kevin Kito I... read more →
Apr
17
Kari's Law will require any businesses entity with multi-line telephone systems to allow direct dial to 911, without any prefix. In part two of our three-part series examining how Kari's Law came about, guest blogger Mark Fletcher - ENP, Avaya’s Chief Architect for Worldwide Public Safety Solutions recounts how he become involved. A Grandfather’s Cry... read more →
Apr
15
Kari's Law will require any businesses entity with multi-line telephone systems to allow direct dial to 911, without any prefix. In part one of our three-part series examining how Kari's Law came about, guest blogger and Kari's father, Hank Hunt recalls that terrible night when his life changed forever. A Daughters Cry Goes Unanswered The... read more →
Feb
18
There are some important questions you may want to ask yourself regarding your contact center and how you interact with customers: You're meeting customers' needs, but are you exceeding their expectations? Is the cost of each customer transaction as low as possible? Are you taking full advantage of each cross-sell... read more →
Jan
14
CIOs and Unified Communications experts are tasked with telecom and data challenges. Private Cloud for Unified Communications is the solution of choice for growing enterprise. Taking on this challenge requires the development of an enterprise roadmap. Some key points that Altura Communication Solutions customers have made related to making their... read more →