Dec
12
Recent innovations in the healthcare sector have improved medical care and patient experience, and have the potential to do even more with the right supporting communication solutions. The introduction of electronic health record (EHR) and electronic medical record (EMR) management systems has provided a more efficient way to manage patient...
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Nov
14
One of the most important leadership roles within healthcare is the “Chief Medical Officer.” CMOs are essential for stability and sustained success and in their ever-changing role, consistently facing new challenges, including becoming more hands-on in improving the patient experience for better clinical outcomes. Altura recently sponsored and hosted an interactive...
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Oct
29
The constant change in the healthcare landscape creates many challenges that are requiring effective strategies and technological advancements to help CMOs improve clinical, operational, and business outcomes. Through open dialogue educational sessions, The Healthcare Chief Medical Officer Summit brings together thought leaders from the nations’ leading hospitals and health...
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Oct
24
Altura was proud to present John Orton, US Healthcare Leader from Avaya, Inc., at the Healthcare IT & Analytics Summit June 21-22nd in Baltimore, MD. During his presentation, “Advanced Communications, Analytics, and Artificial Intelligence,” Orton led a discussion about the ever-changing role and impact that technology is playing in healthcare. We are...
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Oct
12
Chief Nursing Officers are influencers regarding improving the patient experience. Many CNOs are taking the lead in healthcare organizations in this endeavor which could include playing a major role in not only improving the quality of care, but also how technology is being used. Altura recently sponsored and hosted an...
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Sep
25
By Jim Lagger What is “omnichannel” and why is it important? Both good questions in today’s fast-paced, video game, I need it now! culture. Choice of how customers connect with your business is a must while building your customer service strategy and how you will operationalize your contact center. Contact centers...
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