When operating your contact center, you may undergo many options and strategies to find the right solution to serve your customers best. After all, you are in the business of... read more →
There are some important questions you may want to ask yourself regarding your contact center and how you interact with customers: You're meeting customers' needs, but are you exceeding their... read more →
Healthcare Technology Insights Survey Results Altura recently sponsored and hosted an interactive discussion at The Healthcare IT Analytics Summit in Baltimore, MD on June 21st featuring how technology is being... read more →