Kari's Law will require any businesses entity with multi-line telephone systems to allow direct dial to 911, without any prefix. In part two of our three-part series examining how Kari's Law came about, guest blogger Mark... read more →
Kari's Law will require any businesses entity with multi-line telephone systems to allow direct dial to 911, without any prefix. In part one of our three-part series examining how Kari's Law came about,... read more →
Michigan E911 Enterprise Security Summit Planned May 14th in Southfield, MI SOUTHFIELD, MI, April 10, 2019 /- Effective January 1, 2020 all business and government locations in Michigan will be required... read more →
There are some important questions you may want to ask yourself regarding your contact center and how you interact with customers: You're meeting customers' needs, but are you exceeding their... read more →
CIOs and Unified Communications experts are tasked with telecom and data challenges. Private Cloud for Unified Communications is the solution of choice for growing enterprise. Taking on this challenge requires... read more →
Enterprise-wide Customer Service: Leveraging Trends to Increase Organizational Efficiency ANAHEIM, CA, December 19, 2018 /24-7PressRelease/ -- Altura Communication Solutions announced today that Jim Lagger, Contact Center Specialist will be presenting at the... read more →