The traditional call center has become obsolete. Organizations today need to reach their customers using the communications channels they want – while also cutting costs, improving agent efficiency, and maximizing... read more →
It is often said that one cannot move forward until they look back. As we all begin to emerge out of the Covid-19 cocoon and figure out how to... read more →
We are happy to welcome Allan Gaspe, Solutions Architect, 911 Secure LLC to discuss the Avaya SENTRY™ solution, which can be deployed in customer cloud environments. By Allan Gaspe, Solutions... read more →
Should Avaya Users be Worried? By John Herold Director of Sales Engineering Altura Communication Solutions Each morning during these past months of Covid-related telecommuting, with a cup of hot coffee... read more →
Part Three in a Series Highlighting Altura and Our Partners’ Dedication to Support Our Customers In Part One and Part Two of our series, we featured Altura’s support and the commitment made... read more →
Part Two in a Series Highlighting Altura’s Responsiveness and Our Employees' Dedication to Support Our Customers In part one of our series, we shared some examples of how Altura’s dedicated... read more →