As the situation around the coronavirus COVID-19 continues to evolve, Altura’s priority is the health and well-being of our employees, customers, and business partners. You are all family to us!
During these unprecedented times, our continued commitment to our customers is critical to us. We have heard from many customers that now face operational challenges, whether it is expanding capacity or adding remote worker capabilities to cope with this pandemic. As we are all going through this uncertain time, I want to assure you that we understand the pressure that this situation has created for you and for the IT organizations across the country. I want to reinforce our commitment in helping you through this crisis.
For our Maintenance customers, we will continue to provide uninterrupted service and we do not anticipate any disruption in the monitoring, support or troubleshooting services being delivered. Our team is geographically dispersed across the country allowing us to better manage the troubleshooting process and provide uninterrupted service for our customers. For our Project and MAC customers, currently there are no Avaya hardware delays or shortages, and we will continue to provide installation services as needed, leveraging our remote capabilities and teams to support our customers.
Again, to our dedicated Altura employees, customers, and business partners – you are part of our business family. You can count on us to maintain high levels of service & support.
President & CEO
Altura Communication Solutions
8222 S. 48th Street, Suite 215
Phoenix, AZ 85044